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A/S Apply

Call Center

1544-4867

We promise to resolve your problem
as soon as possible.

Operating Hours 09:00~21:00 (operating year round)
/ Average Response Time: 6 hours (business hours)

Inquiry Received

Process

  • STEP 01

    Voice of Customers

    Receives Inquiries & Complaints

  • STEP 02

    Technical Consulting

    Situational Diagnosis & Troubleshooting

  • STEP 03

    Prepare Solution

    Cause Analysis & Measure Development

  • STEP 04

    Resolve Problem

    Customer Notification & Measure Implementation

FAQ

  • "There are no operating costs beyond the cost of electricity. The electricity cost is estimated to be about 2,500 won, assuming operation 9 hours a day, 20 days a month and standard factory electricity charges (industrial power supply I, low voltage)."

  • "Doosan’s robots are designed to have a maximum lifetime of 35,000 hours based on running time, i.e., up to four years, assuming they operate 24 hours a day and 365 days a year. This estimation is based on design, and the actual lifetime may differ according to the operating environment."

  • "The product warranty is one year, which is the industry average."