Voice of Customers
Receives Inquiries & Complaints
Call Center
1544-4867
Operating Hours 09:00~21:00 (operating year round)
/ Average Response Time: 6 hours (business hours)
Receives Inquiries & Complaints
Situational Diagnosis & Troubleshooting
Cause Analysis & Measure Development
Customer Notification & Measure Implementation
"There are no operating costs beyond the cost of electricity. The electricity cost is estimated to be about 2,500 won, assuming operation 9 hours a day, 20 days a month and standard factory electricity charges (industrial power supply I, low voltage)."
"Doosan’s robots are designed to have a maximum lifetime of 35,000 hours based on running time, i.e., up to four years, assuming they operate 24 hours a day and 365 days a year. This estimation is based on design, and the actual lifetime may differ according to the operating environment."
"The product warranty is one year, which is the industry average."